Last Updated: July 23, 2026
What Are Cookies
Cookies are small text files that websites place on your device to store information about your preferences and activities. They enable websites to remember your actions and settings over a period of time, improving user experience and website functionality.
How We Use Cookies
The glen-serval website uses minimal cookies and storage technologies necessary for basic functionality. We prioritize user privacy and do not employ tracking cookies for advertising or analytics purposes.
Types of Technologies We Use
Essential Functionality
We use browser localStorage to store your cookie consent preferences. This allows the website to remember whether you have accepted or rejected cookies, preventing the consent banner from appearing on every visit.
Purpose: Remember cookie consent status
Duration: Persistent until manually cleared
Type: First-party storage
Form Data Handling
When you submit a service request form, basic information is temporarily stored in localStorage to display confirmation details on the thank you page. This data remains on your device and is not transmitted to third parties.
Purpose: Display service request confirmation
Duration: Until browser storage is cleared
Type: First-party storage
Third-Party Cookies
This website does not currently employ third-party cookies for advertising, analytics, or tracking purposes. We do not integrate with social media platforms or external analytics services that would place third-party cookies on your device.
Managing Your Preferences
Cookie Banner Controls
When you first visit our website, a cookie consent banner appears offering options to accept or reject non-essential cookies. Your choice is stored locally to prevent repeated prompts.
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when closing the browser
Please note that blocking or deleting cookies may impact website functionality and user experience. Essential cookies required for basic website operation may still be necessary.
Browser-Specific Instructions
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Cookies and site permissions > Cookies and site data
LocalStorage Data
Unlike cookies, localStorage data does not have an automatic expiration date and persists until manually cleared. You can clear localStorage through your browser's developer tools or by clearing all browsing data.
To clear localStorage in most browsers, access developer tools and navigate to the Application or Storage tab where you can view and delete stored data for specific websites.
Do Not Track Signals
Some browsers support "Do Not Track" signals requesting that websites not track user activity. Since our website does not employ tracking technologies for advertising or analytics, Do Not Track signals do not significantly impact our data practices. We respect user privacy preferences regardless of this setting.
Changes to This Policy
We may update this Cookies Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we use cookies and similar technologies.
Impact of Rejecting Cookies
Rejecting or blocking cookies on this website will have minimal impact on functionality since we use only essential storage for consent preferences and basic form handling. Core website features including navigation, content viewing, and form submission will continue to function normally.
Data Protection
Information stored via cookies and localStorage remains on your device and is not automatically transmitted to our servers. When you submit forms, only the information you explicitly provide is sent to our systems for processing service requests.
For comprehensive information about how we handle personal data, please review our Privacy Policy.
Contact Information
If you have questions about our use of cookies or this policy, contact us at:
glen-serval
Unit 7, 142 Industrial Drive
Melbourne VIC 3000
Australia
Email: [email protected]