Last Updated: July 23, 2026
Agreement to Terms
By accessing and using this website operated by glen-serval, you accept and agree to be bound by the terms and conditions outlined in this document. If you do not agree to these terms, please discontinue use of this website immediately.
Website Use
Permitted Use
This website is provided for informational purposes regarding automotive services offered by glen-serval. You may use this website to:
- Browse service information
- Submit service requests through provided forms
- Access contact information
- Review policies and legal documents
Prohibited Activities
You agree not to engage in any of the following activities:
- Using the website for any unlawful purpose or in violation of these terms
- Attempting to gain unauthorized access to any portion of the website, server, or connected networks
- Interfering with or disrupting the website's functionality or security
- Transmitting viruses, malware, or other harmful code
- Scraping, data mining, or automated extraction of content
- Impersonating another person or entity
- Submitting false or misleading information
Service Requests and Appointments
Submission of a service request through this website does not constitute a binding service agreement. All service requests are subject to review, availability confirmation, and mutual agreement on scope and pricing.
We reserve the right to decline service requests at our discretion. Confirmation of service appointments will be provided via email communication.
Pricing and Payment
Service pricing displayed on this website represents current standard rates and may vary based on specific vehicle requirements, parts availability, and additional work discovered during service. Final pricing will be confirmed prior to commencing work.
Payment terms and accepted payment methods will be communicated during the service booking process. Payment is typically required upon service completion unless alternative arrangements have been agreed in writing.
Service Performance
All automotive services are performed by qualified technicians following industry standards and manufacturer guidelines. However, we cannot guarantee specific outcomes or that services will resolve all vehicle issues, as automotive systems involve numerous variables beyond our control.
Clients are responsible for providing accurate vehicle history information and disclosing known issues that may affect service requirements. Failure to provide complete information may impact service effectiveness.
Warranties and Limitations
Service Warranty
We warrant that services will be performed in a professional and workmanlike manner. Warranty coverage for specific repairs will be detailed on service documentation. Warranty does not cover issues arising from:
- Normal wear and tear
- Vehicle misuse or abuse
- Modifications performed by others
- Failure to follow recommended maintenance schedules
- External factors beyond our control
Limitation of Liability
To the maximum extent permitted by law, glen-serval shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from website use or service provision. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of glen-serval or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any website content without express written permission.
Accuracy of Information
While we strive to maintain accurate and current information on this website, we make no representations or warranties regarding the completeness, accuracy, or reliability of any content. Information about services, pricing, and availability is subject to change without notice.
Third-Party Links
This website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, policies, or practices of any third-party sites. Access to external links is at your own risk.
Indemnification
You agree to indemnify and hold glen-serval harmless from any claims, damages, losses, liabilities, and expenses arising from your use of this website or violation of these terms.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes become effective upon posting to this website. Continued use of the website following changes constitutes acceptance of modified terms. We recommend reviewing these terms periodically.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Governing Law
These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising from these terms or website use shall be subject to the exclusive jurisdiction of courts located in Victoria, Australia.
Contact Information
For questions regarding these Terms of Use, contact us at:
glen-serval
Unit 7, 142 Industrial Drive
Melbourne VIC 3000
Australia
Email: [email protected]